FREQUENTLY ASKED QUESTIONS

1. How do I place an order?

You can browse and select products on our website. When you find the items you want to buy, select the appropriate size and quantity, and then click the "Add to Cart" button. After completing your shopping, click the cart icon and follow the prompts to complete the checkout process.

2. Can I change or cancel my order?

Once the order is confirmed, you cannot directly change or cancel it. If you need to change your order, please contact our customer service team as soon as possible, and we will do our best to assist you.

3. Can I choose how to pay?

Yes, we accept various payment methods, including credit cards, debit cards, and other electronic payment methods. You can choose your preferred payment method on the checkout page.

4. How long will it take for my order to ship?

Order processing usually takes 1-3 business days, and shipping time will vary depending on your location. You can choose different shipping options at checkout for faster delivery.

5. How do I track my order?

Once your order ships, you will receive an email containing a tracking number. You can use this number to track your package status on the shipping company's website. 6. What should I do if I'm not satisfied with the product?

We offer a 7-day money-back policy. If you are not satisfied with the product within 7 days of receipt and the product meets the return conditions, please follow our return policy to apply.

7. Can I return or exchange the product?

Returns are possible if the product is unused and in a condition that does not affect resale, but please see our return policy for specific conditions.

8. How long does it take to process my return request?

Once we receive your returned product and confirm that it meets the refund conditions, we will process your refund within 5-10 business days. The refund will be processed through your original payment method.

9. Can I shop internationally?

Currently, we only offer shipping within the United States. Please check our website for future international shipping options.

10. How do I contact customer service?

If you have any questions or need assistance, please contact our customer service team by email at jamie@trendsetteroutfits.com or by phone at (971) 486-8401.